Terms and Conditions

Welcome to MG Gold. These Terms & Conditions (“Terms”) govern your access to and use of our website [Website URL], including the purchase of jewellery and related services.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. General Information

This website is owned and operated by MG Gold, located at [Business Address].

For any questions, you may contact us at [Support Email] or [Phone Number].

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age

• You are legally capable of entering into binding contracts

3. Product Information

We strive to display our jewellery products as accurately as possible, including:

• Product descriptions

• Pricing

• Images

However:

• Slight variations in color, size, or design may occur due to photography or screen settings

• Handmade or natural stone jewellery may have minor variations

Such variations are not considered defects.

4. Pricing & Payment

• All prices are listed in SGD

• Prices are subject to change without prior notice

• Applicable taxes, duties, and shipping charges will be added at checkout

Payments are processed securely via third-party payment gateways. We do not store your payment information.

5. Orders & Acceptance

• Placing an order does not guarantee acceptance

• We reserve the right to cancel or refuse any order due to:

   

  • Product unavailability

  • Pricing errors

  • Suspicious or fraudulent activity

   

If an order is cancelled after payment, a refund will be processed as per our Refund Policy.

6. Shipping & Delivery

• Estimated delivery timelines are provided at checkout

• Delays caused by logistics partners, customs, or unforeseen circumstances are beyond our control

MG Gold is not liable for delays once the product has been handed over to the courier service.

7. Returns, Exchanges & Refunds

Please refer to our Return & Refund Policy page for detailed information.

Customized, engraved, or made-to-order jewellery may not be eligible for return unless defective.

8. Intellectual Property

All content on this website, including:

• Designs

• Images

• Logos

• Text

• Graphics

is the intellectual property of MG Gold and may not be copied, reproduced, or used without prior written consent.

9. User Conduct

You agree not to:

• Misuse the website

• Attempt unauthorized access

• Upload malicious code or viruses

• Engage in fraudulent activities

We reserve the right to terminate access if these terms are violated.

10. Limitation of Liability

To the maximum extent permitted by law, MG Gold shall not be liable for:

• Indirect or consequential damages

• Loss of profits or data

• Website downtime or technical errors

Our liability is limited to the value of the product purchased.

11. Indemnification

You agree to indemnify and hold MG Gold harmless from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of [Country/State – e.g., India].

Any disputes shall be subject to the exclusive jurisdiction of the courts in [City].

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.